What's a Serendipitous Volunteer?

Volunteer management is no cookie-cutter task.

Different volunteers respond to different management styles.  But how do you know what management style will allow each volunteer to thrive at your organization?

Good thing there is a volunteer manager professionals who constantly study exactly this issue.  This aritcle by Nancy MacDuff explains a Multi-Paradigm Model of volunteers: who Social-Change, Traditional, Serendipitous, and Entrepreneurial volunteers are, how those different types of volunteers like to serve, and what management styles they prefer.

Do you work with volunteers who fit into MacDuff's categories?  Have you discovered any best practices in managing these different  types of volunteers?  Let us know in the comments!